The Importance of Knowing Your Plumber

Finding and determining which plumber in San Diego, you should hire is not as simple as calling the first plumbing company ad or website that you come across. The secret to hiring a good plumber in San Diego is: proper research and asking the right questions. Don’t worry; we’re here to inform you about the importance of knowing your plumber.

Check Online Reviews

So what kind of research should you do, and what questions should you ask? A great place to start your research is by finding what other customers have to say through reviews and testimonials. The best place to get this information is on third party sites, such as Google My Business, Facebook, and Yelp. Some of these sites favor those plumbing companies who purchase upgraded listings from them, so be sure to read several reviews and look for common themes, such as ‘on-time,’ ‘courteous,’ ‘knows their business,’ etc. Don’t be overly influenced by a good or bad review.

Are They Licensed, Bonded, and Insured?

What does it mean when a plumber is licensed and bonded? The short answer is that a plumber has a business license and a surety bond.

Getting a business license means that the company has met all of the California State and San Diego local municipality requirements. This usually includes license application paperwork and filing, state conducted background checks, fulfilling educational and trade experience requirements, trade and business competency exams, costly licensing fees etc.

Therefore, being licensed means a plumber has a formal commission to conduct business legally. If you hire an unlicensed plumber or handyman there are state standards and limitations to what they are legally allowed to do and charge you for projects at your home or business. Any professional company will be licensed, so make sure to ask for their license number and verify it with the state. You can do that here.

Getting bonded means the plumber has applied for, been approved for and paid for a surety bond. A surety bond is a form of insurance that protects the customers in which the plumber conducts business with. If the plumber fails to complete their duties, customers are free to make a claim against the plumber’s surety bond.

Is your San Diego plumber insured? Insurance coverage is essential because it will cover damages caused by the plumber whether be part failure to craftsmanship, which can easily be hundreds to thousands of dollars in the event of a chipped counter top to a flood or fire.

Ask for References

Good word-of-mouth advertising is always the best and most truthful advertising you can find. Ask the plumber for references to their past customers. If they cannot provide you with any, that is not a good sign.

Some questions you should consider asking before hiring a plumber are:

  • How long have you been in business?
  • Are your vans fully stocked?
  • Do you give written estimates?
  • Do you specify the materials and the brand names being used?
  • What kind of guarantees or warranties do you offer?
  • How will you leave the work area once the job is completed?
  • Do you offer a 24-hour emergency service?

Look for Best Value, Not the Cheapest Rate

While many plumbers charge an hourly rate, finding the cheapest hourly rate is not the best way to hire a plumber. Look for experience, reputation, excellent references, referrals from friends, the ability to get your job done in a timely fashion, quality parts, and whether or not they stand behind their work.

We hope this helped you better understand the importance of knowing your plumber. For all your plumbing needs, call us at 619-252-1360!

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